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Integrating Social Media and Search

Marketing Insider Group

Kent calls social media “essentially the world’s largest focus group.&# In the past I spoke about The 4 Most Common Mistakes in B2B Content Marketing and described the importance of understanding and analyzing keywords.

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How Natural Language Processing (NLP) is helping call centers get smart

ClickZ

Since this development benefits both the company and the customer, updated NLP technology continues to be high in demand. . Companies used to rely on focus groups and post-call surveys to assess the effectiveness of their customer service. How call centers use NLP for sentiment analysis.

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B2B Sales and Marketing Terms: A Complete Glossary

Anteriad

ABM uses  Demand Generation  techniques with the objective of adding new accounts or increasing revenue per existing account instead of focusing on individual leads. This approach, instead of sending out messages to as many people as possible, puts the focus on individual accounts as markets of one.

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B2B Sales and Marketing Terms: A Complete Glossary

Anteriad

ABM uses  Demand Generation  techniques with the objective of adding new accounts or increasing revenue per existing account instead of focusing on individual leads. This approach, instead of sending out messages to as many people as possible, puts the focus on individual accounts as markets of one.