Is Twitter for Business Even Worth the Trouble | social crm.
Convince & Convert
SEPTEMBER 20, 2010
However, as I've definitely read on this blog more than once, whats critical for businesses is not gaining followers or fans – its figuring out how to use social channels to add real value for their customers. And she might become a more loyal user of Pampers or even switch over from Huggies as a result.
148 
Let's personalize your content