ClickZ

MAY 4, 2020

30-second summary: Natural Language Processing (NLP) are helping improve workplace efficiency and decrease human capital costs. This is called sentiment analysis, which can also allow companies to study customer churn rates by analyzing the negative experiences customers face during calls. .

Process 142

Process Work Management Marketing Management Marketing AI 142

Sprout Social

JUNE 12, 2023

If you’re a SaaS tool, you might have a group of young, tech-savvy professionals who value efficiency, and a group of older, less tech-savvy professionals who value simplicity and ease of use. For example, “Efficient Emma” might represent the young, tech-savvy professionals who use your software to improve their work efficiency.

Marketing AI 133

Marketing AI Marketing & Strategy Lead Scoring Lead Ranking 133

Martech

FEBRUARY 22, 2022

When you develop an omnichannel CX strategy , you’re creating a more efficient and effective way for customer service agents to interact with customers. Research and data provide many insights into the efficiency of your customer support team. Analyze customer churn rate and the reasons behind it. Zoho CRM Plus.

Enterprise Management 141

Enterprise Management Digital Asset Management Work Management Marketing Management 141

Single Grain

JULY 6, 2021

Market research can be of two types, namely qualitative and quantitative research: Qualitative research involves conducting focus groups and one-on-one interviews. Problem solving, efficient decision making, and data analysis skills are required to acquire, manage and retain business affiliates. Employee Referrals.

CMO 52

CMO Paid Content Paid Search Agency Work Management 52