Remove Churn Rate Remove Cross-Selling Remove Lock-In Remove Spending
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What Metrics are important to your SaaS website performance

accelerate agency

Customer Churn. Working out your customer churn rate reveals how many customers have been lost over a period of time. It gives you an idea of the number of customers that are still paying or subscribing to your service, and also lets you detail your retention rate at the same time. MRR (Monthly Recurring Revenue).

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SaaS Revenue Model: How to Adopt One to Boost Recurring Revenue

Hubspot

SaaS selling — and SaaS revenue — are distinctly different from traditional sales and require a new approach to maximize their potential. SaaS businesses should also make a concerted effort to establish reliable contracts, identify and convert new customers, and increase monthly revenue generation through both upselling and cross-selling.

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Measure and Keep: 7 Key Customer Retention Metrics to Watch

Oktopost

In this post, we’ll explore the importance of customer retention, show you the seven metrics to watch to see if you’re getting results, and how to use this data to keep your best customers locked in, long-term. Customer retention has an evil twin: churn. Like real-life twins, churn and customer retention are related.