accelerate agency

APRIL 27, 2021

Customer Churn. Working out your customer churn rate reveals how many customers have been lost over a period of time. It gives you an idea of the number of customers that are still paying or subscribing to your service, and also lets you detail your retention rate at the same time. MRR (Monthly Recurring Revenue).

Cost per Acquisition 52

Cost per Acquisition Churn Rate Marketing Websites Paid Search Agency 52

Hubspot

AUGUST 2, 2022

SaaS selling — and SaaS revenue — are distinctly different from traditional sales and require a new approach to maximize their potential. SaaS businesses should also make a concerted effort to establish reliable contracts, identify and convert new customers, and increase monthly revenue generation through both upselling and cross-selling.

Enterprise Management 70

Enterprise Management Work Management Marketing Management Cross-Selling 70

Oktopost

SEPTEMBER 3, 2021

In this post, we’ll explore the importance of customer retention, show you the seven metrics to watch to see if you’re getting results, and how to use this data to keep your best customers locked in, long-term. Customer retention has an evil twin: churn. Like real-life twins, churn and customer retention are related.

Churn Rate 118

Churn Rate Lead Scoring Lead Ranking Customer Satisfaction 118