article thumbnail

How to Build a B2B Digital Revenue Team

Ledger Bennett

As B2B revenue leaders, we must first acknowledge our prospective buyers own their journey to a larger extent than ever, and success demands we shed the silos of sales, marketing, and customer service teams built to meet buyer needs from a bygone era. Enable Concurrent Customer Engagement.

article thumbnail

Forrester Report: The Birth Of The B2B Consumer

PathFactory

It leads with what the company offers rather than what the customer actually needs or wants. Now, instead of sending prospects a single nurture touch with one piece of content and no next step, they bring buyers to a Content Track where they can binge Netflix-style to their heart’s desire. Fewer leads, more conversations.