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2021 Marketing Predictions: What Are The Experts Expecting?

Brandpoint

Val Geisler, Fix My Churn I really hope that 2021 is the year of the customer. That’s not to say, however, that we can just batch and blast away — because email is so reliable in a climate like this, it’s almost like every day is Cyber Monday. We’ll need to assess the channels and formats we use and even the content we create.

Planning 156
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Here are some tips to help you uncover the transactional or informational rough edges that you can smooth using the sandpaper of good, relevant content: Ask your customer service team. When you find a pattern, create content to address it. Have them document EVERY question they receive. This is the strategy of creating a Social FAQ.

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Litmus Live 2023 Recap: Let’s Talk Highlights

Litmus

We had a blast learning from @emailjay_ , @jainamistry , @hannahjtiner , and Abigail Sims this afternoon. Secrets From My Swipe File: Copy Strategies You Can Steal – Lianna Patch For all us content folks in attendance, this session caught our attention! Thanks for the tips, Val! What secrets did they learn?