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Managing a Remote Customer Service Team with Ticket Management

GreenRope

One proven way to achieve this is by using a ticketing system which allows your customers to easily submit requests at any time. By setting up automatic responses and alerting the right people on your team, you can streamline these efforts and give your customers the high level of service they deserve.

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Putting the R back in CRM

GreenRope

Putting the R back in CRM. Originally posted on CustomerThink. I recently read an interesting article by Charlie Brown in the Harvard Business Review called, “Too Many Executives are Missing the Most Important Part of CRM.” Businesses often look at CRM as a sales tool with a goal of driving conversions.

CRM 40
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article thumbnail

Putting the R back in CRM

GreenRope

Putting the R back in CRM. Originally posted on CustomerThink. I recently read an interesting article by Charlie Brown in the Harvard Business Review called, “Too Many Executives are Missing the Most Important Part of CRM.” Businesses often look at CRM as a sales tool with a goal of driving conversions.

CRM 40
article thumbnail

Putting the R back in CRM

GreenRope

Putting the R back in CRM. Originally posted on CustomerThink. I recently read an interesting article by Charlie Brown in the Harvard Business Review called, “Too Many Executives are Missing the Most Important Part of CRM.” Businesses often look at CRM as a sales tool with a goal of driving conversions.

CRM 40
article thumbnail

Putting the R back in CRM

GreenRope

Putting the R back in CRM. Originally posted on CustomerThink. I recently read an interesting article by Charlie Brown in the Harvard Business Review called, “Too Many Executives are Missing the Most Important Part of CRM.” Businesses often look at CRM as a sales tool with a goal of driving conversions.

CRM 40
article thumbnail

Putting the R back in CRM

GreenRope

Putting the R back in CRM. Originally posted on CustomerThink. I recently read an interesting article by Charlie Brown in the Harvard Business Review called, “Too Many Executives are Missing the Most Important Part of CRM.” Businesses often look at CRM as a sales tool with a goal of driving conversions.

CRM 40
article thumbnail

Putting the R back in CRM

GreenRope

Putting the R back in CRM. Originally posted on CustomerThink. I recently read an interesting article by Charlie Brown in the Harvard Business Review called, “Too Many Executives are Missing the Most Important Part of CRM.” Businesses often look at CRM as a sales tool with a goal of driving conversions.

CRM 40