Why Influence Mining is the Next Gold Rush | social crm | Social.
Convince & Convert
AUGUST 10, 2010
We are aggregating vast amounts of data, and in our integration with Facebook for example, we don’t open up everything we get because some of it just isn’t relevant. JB : In addition to influencer outreach, how can companies engage in influence mining for customer service? If it is, we’ll include it in Viral Heat.
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