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How to Save the World

Buzz Marketing for Technology

BLOGS & RESOURCES I READ. World Resources Institute. Guerilla News Network. great finds: resources,blogs,essays, artistic works. category killers: aggregators that capture the best of many blogs/feeds, so they need not be read individually. Working Smarter. Using Weblogs & Technology. Artists & Dreamers.

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Customer Anthropology: The Art of Observation

Buzz Marketing for Technology

BLOGS & RESOURCES I READ. World Resources Institute. Guerilla News Network. great finds: resources, blogs, essays, artistic works. category killers: aggregators that capture the best of many blogs/feeds, so they need not be read individually. insight: leading-edge thinking & novel perspectives.

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Confessions of a CKO: What I Should Have Done

Buzz Marketing for Technology

Track and aim to halve the aggregate amount of non value added time. Assess the aggregate cost to the organization of information (buying it, storing it, looking for it, reading it, figuring out what it means, managing it) and also the aggregate cost to the organization of not knowing -- the cost of failures (lost contracts etc.)

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Personal Knowledge Management - Pollard

Buzz Marketing for Technology

Id been asked to investigate a leveling-off of use of the firms award-winning centralized knowledge resources, and decided to do the research through personal interviews with non-users , rather than the usual user surveys. He sent me back to find out why practitioners didnt know how to use the resources effectively.

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How to Save the World - PKM An Update

Buzz Marketing for Technology

Id been asked to investigate a leveling-off of use of the firms award-winning centralized knowledge resources, and decided to do the research through personal interviews with non-users , rather than the usual user surveys. He sent me back to find out why practitioners didnt know how to use the resources effectively.

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PKM and the Organization - Pollard

Buzz Marketing for Technology

Many IT departments saw it as another facet of technology -- as competition for resources and as little more than an extension of the document management and website management functions they were already responsible for. He sent me back to find out why practitioners didnt know how to use the resources effectively.