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Mega-List of Features in Marketing Automation (That You Won’t Find in CRM)

Adobe Experience Cloud Blog

by Jon Miller A common question I hear from marketers is “I already have a CRM system (e.g. salesforce.com, Microsoft Dynamics CRM), so why do I need marketing automation ”? Many CRM systems have a module for marketing. Architecture of Marketing Automation versus CRM. Common features of a CRM system.

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Treehouse Interactive Refines Its Features and Targets Larger Firms

Customer Experience Matrix

It added Marketing View marketing automation in 1999 and Reseller View partner management after that. Its marketing automation system offers the usual range of functions: email, Web analytics, landing pages, multi-step campaigns, lead scoring, CRM integration, ROI reporting. It has since added a connector for Oracle CRM On Demand.

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10 New Year’s Resolutions to Improve Customer Experience

Kapost

It doesn’t have to be a long, complex survey—could be as simple as adding polling in your app, as a non-intrusive flyout, such as provided by Satismeter. We will enrich our CRM data and customer data comprehensively. A sales leader at Salesforce.com once told me: “We have a policy here called, stay in your lane.”

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An Introduction to Sales Enablement – Webinar Transcription

Lead Liaison

Lead Liaison actually offers a particular document, it’s on our website under our resource library. You got to have a CRM. You got to document what you want your sales team to do. We use that for our public documentation and internal documentation. So it could Gmail, could be Exchange, Office 365.

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How Training Companies Can Scale Marketing, Webinar Transcription

Lead Liaison

On the far left, you’ve got your CRM. It could be Administrate, it could be Salesforce.com, could be Microsoft dynamics. So again, it fits right in between your customers, your database and your CRM. And then in the meantime, all of that information should be syncing back and forth and communicating with your CRM.

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B2B Lead Management Market Heats Up

Online Marketing Institute

Many of the marketing automation companies have added some fairly sophisticated analytics to monitor prospect’s online behavior and help marketers qualify and score them based on Web site visits, registrations, and downloads. That I’m sure to hear about them since I know I’ve missed adding many to this list.) Here’s the problem.