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What Are The Different Types of Contact Center? (And Which One Is Right For You?)

TrustRadius Marketing

Not all contact center technology is equipped for the full range of call center activities. Conversely, software that has an exhaustive list of features may be overkill for smaller operations. It also requires dedicated IT resources, for example, implementing an on-premise contact center can take months to complete.

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Sales Pipeline Radio, Episode 108: Q&A with Jonah-kai Hancock @jonahkai

Heinz Marketing

Jonah-kai: So that’s going to be a high aspect of what Tune does right, think of us as a mobile measurement CRM or mobile measurement attribution platform right? Matt Heinz: Yeah, and so it absolutely is, but I think that what you’re describing in terms of the level of over communication and the meeting rhythms.