Convince and Convert Blog: Social Media Strategy and Social Media.
Convince & Convert
APRIL 13, 2010
Carnegie’s principles: You can make someone want to do what you want them to by seeing the situation from the other person’s point of view. Let the other person feel that the idea is his or hers. Talk about your own mistakes before criticizing the other person. I don't know why, but that has always stuck with me.
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