Bluetext
MAY 8, 2023
NPS (Net Promoter Score) A measure of customer satisfaction and loyalty, based on the likelihood of them recommending your product or service. WOM (Word of Mouth) When your friends give you the lowdown on the latest product or service, that’s WOM.
Hubspot
JUNE 19, 2014
Regularly determining your company’s NPS allows you to identify ways to improve your products and services so you can increase the loyalty of your customers. SMB: Small-to-Medium Business. WOM: Word-of-Mouth. Learn more about creating a powerful WOM marketing strategy here. PPC: Pay-per-Click. UI: User Interface.
Hubspot
MARCH 10, 2016
Regularly determining your company’s NPS allows you to identify ways to improve your products and services so you can increase the loyalty of your customers. 81) Small-to-Medium Business (SMB). 95) Word-of-Mouth (WOM). Learn more about creating a powerful WOM marketing strategy here.). 64) News Feed. 82) Smarketing.
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