Conversational Marketing: How a Messaging Strategy Will Grow Your Business
Hubspot
AUGUST 1, 2018
Around the same time, SMS texts hit mobile phones everywhere. People don’t want to be forced to call a 1-800 number if they could easily send a quick chat message and grab a link to a knowledge base article. Source: HubSpot Research. Source: HubSpot Research. Except your friends weren’t always online.
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