Convince and Convert Blog: Social Media Strategy and Social Media.
Convince & Convert
JULY 28, 2010
This is the strategy of creating a Social FAQ. Thanks for the link back to the social FAQ – I'd lost the link during my busy summer. link] Don Ronlund Helpfulness might be your most effective sales tool. *5 Have them document EVERY question they receive. When you find a pattern, create content to address it.
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