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30 B2B Social Media Tips for 2016

KoMarketing Associates

I know it probably doesn’t make sense to start a B2B social media strategy post by telling you to think beyond B2B, but as Owen Fuller suggests, we must think beyond just business and think P2P (person to person). As social media has grown, so has the opportunity for businesses to reach customers and potential customers. Great news, right!?

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Achieving customer experience excellence at seven critical life cycle points

ERDM

If the agent clicks on the avatar, a detailed dashboard with deep information about that customer is presented. In short, now is the time to shift to person-to-person (P2P) marketing. The highest-ranking answer? ‘No To achieve such engagement excellence, marketers must fundamentally change their thinking.

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Achieving customer experience excellence at seven critical life cycle points

ERDM

If the agent clicks on the avatar, a detailed dashboard with deep information about that customer is presented. In short, now is the time to shift to person-to-person (P2P) marketing. Article by Ernan Roman, President, ERDM Corp. The highest-ranking answer? ‘No Previously, a customer had to engage with the chat agent and ask for help.

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Recap of Social Media Day San Diego: Our thoughts and Reactions

GreenRope

Most of the presenters were extremely informative, yet quite basic on the social media front. So, here are the main takeaways from the event: 1. The presenter, Mari Smith , is an incredible entrepreneur, marketer, and social media influencer. B2B and B2C have something in common: they are both P2P.

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Recap of Social Media Day San Diego: Our thoughts and Reactions

GreenRope

Most of the presenters were extremely informative, yet quite basic on the social media front. So, here are the main takeaways from the event: 1. The presenter, Mari Smith , is an incredible entrepreneur, marketer, and social media influencer. B2B and B2C have something in common: they are both P2P.

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Recap of Social Media Day San Diego: Our thoughts and Reactions

GreenRope

Most of the presenters were extremely informative, yet quite basic on the social media front. So, here are the main takeaways from the event: 1. The presenter, Mari Smith , is an incredible entrepreneur, marketer, and social media influencer. B2B and B2C have something in common: they are both P2P.

article thumbnail

Recap of Social Media Day San Diego: Our thoughts and Reactions

GreenRope

Most of the presenters were extremely informative, yet quite basic on the social media front. So, here are the main takeaways from the event: 1. The presenter, Mari Smith , is an incredible entrepreneur, marketer, and social media influencer. B2B and B2C have something in common: they are both P2P.