article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

10 Knowledge base Email and social ticketing Ticketing trends Collaborative workflows Data centralization Freshchat 8.7/10 These include centralized customer data, knowledge base creation, and ticketing. You can set up a knowledge base to give customers a self-service option on your platform.

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

10 Knowledge base Email and social ticketing Ticketing trends Collaborative workflows Data centralization Freshchat 8.7/10 These include centralized customer data, knowledge base creation, and ticketing. You can set up a knowledge base to give customers a self-service option on your platform.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

10 Knowledge base Email and social ticketing Ticketing trends Collaborative workflows Data centralization Freshchat 8.7/10 These include centralized customer data, knowledge base creation, and ticketing. You can set up a knowledge base to give customers a self-service option on your platform.

article thumbnail

Rethinking CMS: Headless CMS for improved B2B Omnichannel Selling & Content Management

Valasys

Common features of headless CMSs include the following: RESTful API Microservices architecture Editor Interface Multi-channel publishing Workflows Versioning Content Modelling Asset library Content types & taxonomy Localization Visitor Segmentation & Personalization. Scope for Cloud Scalability: .

article thumbnail

Customer Engagement Software for Small Businesses

TrustRadius Marketing

10 User segmentation Drip email automation Usability Price API and integrations Data collection and export. Zendesk is a cloud-based Help Des k Software that offers tools to support engagement, prospect management, and customer service. They do offer a help center, customer management, email support, and a private knowledge base.

article thumbnail

30 Women Shaping B2B Tech Marketing

SnapApp

The recent release of Chargify Elastic Billingâ„¢ was a culmination of hard work and collaboration across all departments. Platforms like Iterable let you create segments; and offer the power to personalize emails at scale. - What's something you've recently accomplished at work that you're proud of? Are they a customer?

article thumbnail

30 Women Shaping B2B Tech Marketing

SnapApp

The recent release of Chargify Elastic Billing was a culmination of hard work and collaboration across all departments. Platforms like Iterable let you create segments; and offer the power to personalize emails at scale. What’s something you’ve recently accomplished at work that you’re proud of? Are they a customer?