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How Your Competitors’ Earned Media Can Power Up Your Content Marketing

ClearVoice

It may be just a quick change, but once the story’s live, the people who worked on it are looking forward to the next slate of deliverables — and writers often have no ability to go into a CMS and change the copy. If so, you may decide to position yourself as a potential guest blogger rather than an expert who gives commentary.

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Achieving customer experience excellence at seven critical life cycle points

ERDM

In short, now is the time to shift to person-to-person (P2P) marketing. To ensure that marketers can scale and operationalise high-quality CX and personalisation, there must be an exchange of deep customer preference data in return for authentic and effective personalisation based on the P2P data. This is known as reciprocity of value.

article thumbnail

Achieving customer experience excellence at seven critical life cycle points

ERDM

In short, now is the time to shift to person-to-person (P2P) marketing. To ensure that marketers can scale and operationalise high-quality CX and personalisation, there must be an exchange of deep customer preference data in return for authentic and effective personalisation based on the P2P data. This is known as reciprocity of value.