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MarTech’s CDP experts to follow

Martech

The CDP Institute defines a customer data platform as “packaged software that creates a persistent, unified customer database that is accessible to other systems.” A prolific thought leader in the CDP space, he has recently been making essential connections between customer data and customer experience.

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Content marketing: What it is and why marketers should care

Martech

But these days, a more accurate statement is probably: customer experience is king. And, in our hyper-connected world where everyone is fighting for attention, good content is what drives good experiences. . Providing the content customers need when they’re ready for it ultimately leads to better outcomes for marketers.

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Reinventing the digital experience platform

Martech

Over the past couple of years, research firms Gartner, Forrester, and others have heralded the arrival of digital experience platforms (DXPs); the future is now and all that (for a DXP primer, you might enjoy Pamela Parker’s article ). ” Digital experience platform evolution.

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Rethinking CMS: Headless CMS for improved B2B Omnichannel Selling & Content Management

Valasys

Most of them include Web-based publishing, format management, history editing & version control, indexing, search functionalities & retrieval. B2B companies also employ CMSs to store, control, revise & publish documentation. Customization improves the path of digital experience.

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Five ideas for creating personalized targeting without cookies

ClickZ

Different sites and their companies use this to identify customers, remember their preferences, and offer them targeted services. That means that if cookies become extinct at some point in the future, the company that retains the most relevant information about its customers will be in the best position to succeed. Focus on quality.

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Nicole Greene: Looking forward with AI

Martech

Nicole Greene is a VP, analyst at Gartner and an expert on AI, content and digital experience. As she mentions, Google’s Search Generative Experience (SGE) — which is still being tested — is very popular with users. Here’s a 20% off coupon or your complimentary product.” What does that do? Have a discount.”

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Platforming Marketing: 8 P’s of Self-Service Martech

chiefmartech

I’m happy if martech is finally entering the trough of disillusionment on Gartner’s hype cycle, so we can move past the fantasy of martech and focus on reality and the real work to be done.). An ABM tiger team experimenting with a publisher’s buyer intent service. PERMISSIONING (GOVERNANCE).