42 Digital Marketing Trends You Can’t Ignore in 2020
Single Grain
DECEMBER 6, 2019
Surveys show that: Chatbots will power 85% of customer service by 2020. Ultimately, the primary goal of conversational marketing is to enhance the user experience through a feedback-driven model that fosters higher engagement and greater loyalty. Chatbots will continue to be an important part of digital marketing in 2020.
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