Remove support-team
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Diversity in Marketing and Advertising: Are We There Yet?

Outbrain

I was very honored to represent Outbrain as a keynote speaker at the 2nd Annual DIMA (Diversity In Marketing and Advertising) Summit, which took place recently in London at the BBC New Broadcasting House. It was a very inspirational day for myself and my team members who attended the event.

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Storytelling & Career Building: An Interview with Carissa LaPura

Brandpoint

Being behind the scenes to ensure support processes and escalations for the gaming division was always thrilling, but my favorite recognition came first from the Harvard Business Review article that called out the best and worst corporate tweeters. The individuals who run it are clearly experts—and they have personality too.”

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Too often, the humanization part gets overlooked in an effort to create a “user-generated video contest widget that we’ll launch on Facebook with support from Ustream.&# From a PR angency perspective (I work on the digital team for Porter Novelli), I’d add the myth that social media is a specialist skill.

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Storytelling & Career Building: An Interview with Carissa LaPura

Brandpoint

Being behind the scenes to ensure support processes and escalations for the gaming division was always thrilling, but my favorite recognition came first from the Harvard Business Review article that called out the best and worst corporate tweeters. The individuals who run it are clearly experts—and they have personality too.”

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Digital Marketing for SaaS Companies: How to Grow Recurring Revenue in SaaS

seo.co

Help and support content As a completely separate section of content, your help and support documents will be imperative to keeping your customers around for a longer period of time. Your customers are already on social media, so adding a support channel means extra convenience for them. Image Source: Google ) Cost.

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90 CRO Tips from 42 Shopify Experts

Convert

Build a team with the right competencies. Your HiPPO (Highest Paid Person’s Opinion) may often want something changed or improved on the website based on their opinion or what they like. And don’t rely on your customer support team to let you know about these potential issues, as often they may forget.