Remove Acquisitions Remove Churn Rate Remove CPL Remove Profiling
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The Ultimate B2B Marketing Glossary

Envy

Customer Acquisition Cost is the total amount you spent to acquire a new customer, usually including all your marketing and sales campaigns. Churn rate. When customers cancel subscriptions or stop buying from your company, they've churned. Cost Per Acquisition is the amount you spend to acquire a new lead or make a sale.

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The Anatomy of an Effective SaaS Lead Generation Strategy

Single Grain

When it comes to SaaS businesses, whose business model is subscription based, there are some metrics that are especially important , such as customer acquisition cost and lifetime value. Without a doubt, conversion rate is the most important metric when it comes to acquiring leads – but that’s not the only one you need to keep an eye on.

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The Critical Role of Analytics in Content Operations

ClearVoice

Customer acquisition cost (CAC) : The total price of winning a new customer. Cost-per-lead (CPL) : Measures how much you’re paying to generate potential customers and whether it’s cost-effective. Avg engagement rate: How actively involved your audience is with your content. It measures the return achieved on every dollar spent.

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The Ultimate Dictionary of Marketing Terms You Should Know

Hubspot

14) Churn Rate. To calculate churn rate, take the number of customers you lost during a certain time frame, and divide that by the total number of customers you had at the very beginning of that time frame. Churn rate is a significant metric primarily for recurring revenue companies. 24) Cost-per-Lead (CPL).