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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

Owned by Salesforce.com. A social community builder tool; create a community site for your brand with features including likes and share, member categories, blogging and commenting, social sign-in (members can sign in through Facebook, Twitter, LinkedIn, or Google), sharing to social media sites, content moderation, and privacy controls.

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B2B Marketing ROI

Online Marketing Institute

Twitter, unfortunately is likely to follow if unchecked. One tool that I have blogged about before makes reputation monitoring on Twitter extremely easy. Google Alerts are important for less time sensistive monitoring but so far nothing beats Twitter when it comes to stream of consciousness monitoring.

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The Eight Best Online Tools for Sales Professionals

Webbiquity

Yesware includes functionality for predictive analytics based on your sales team’s activities; post-send tracking (open and reply rates, clicks, attachment opens); sales prospecting based on emails, calls, lead nurturing, and social selling; and integration of all call and email activity with Salesforce.com. Techno FAQ. . #7:

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The 11 Best Content Marketing, SMO, and Marketing Performance Management Tools

Webbiquity

The Social Media Optimization (SMO) tool will analyze your markup code for Facebook’s Open Graph protocol, Google+ Authorship, LinkedIn, and Twitter’s Summary card data. Includes team collaboration calendars, content project management, a content repository, integration with Salesforce.com, and content performance analytics.

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The 17 Best Social Media Management Tools

Webbiquity

Instagram has more users than Twitter. Create image posts with graphics pre-sized for Twitter, Facebook, Instagram, and Pinterest. Now part of Salesforce.com Marketing Cloud. Listen and engage more than 650 million sources, including Facebook, Twitter, and YouTube.” Google Review Count: 426. 5) SocialFlow.

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The 14 Best Personal Productivity Tools

Webbiquity

Integrates with a wide range of applications including Basecamp, Salesforce.com, and Teamwork. 10: The 17 Best Keyword Research Tools for SEO and SEM. #11: 22: The 32 Best Twitter Marketing Tools. #23: 22: The 32 Best Twitter Marketing Tools. #23: 7: The Six Best Google+ Marketing Tools. #8: