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Call Center Phone Systems: Everything You Need to Know

Single Grain

A study by Microsoft shows that 44% of the participants still prefer phone or voice as their primary customer service channel. Call centers are built to handle a high volume of phone calls, customer service, telemarketing, telesales, and collection functions. It may be time to upgrade your contact center. Image source. Pricing Options.

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The 25 Best Lead Distribution Software in 2022

Hubspot

The ability to transfer conversation channels and sales rep. While the sales process can be complex and time-consuming, targeted automation with the right tools can ease the burden on your sales team. That includes simplifying lead distribution and management. What is lead distribution software? The 25 Best Lead Distribution Software.