Why it’s time to rethink your feedback emails and how to do it right
Martech
FEBRUARY 5, 2024
Since we can’t personally ask everybody who buys our products or uses our services, surveys are the most versatile and least expensive way to get the info we need. Questions that address specific aspects of that experience, like brand attitudes, the purchase process or a service contact. Why am I asking? The boss told us to do it.
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