87 More Vital Social Media Marketing Facts and Stats for 2012
Webbiquity
OCTOBER 16, 2012
Social media accounts for only 16% of customer engagement today, but is expected to increase to 57%—the second-most used channel, behind only face to face interaction—within five years. 56% of Americans have a profile on at least one social networking site. Social networks and blogs In the U.S eMarketer ).
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