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How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

FEBRUARY 10, 2020

According to Forrester , experience-led companies have 1.6x Companies can perform market analysis such as SWOT & PERT to statistically infer where they are placed in the market in terms of capturing the sentiments of their customers. higher brand awareness, 1.5x higher employee satisfaction, and 1.9x Wrapping Things Up.

Enterprise Management 52
Enterprise Management Work Management Marketing AI Marketing Management 52
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A Primer on Sales Competitive Battle Cards

The Effective Marketer

MAY 27, 2015

If you don’t subscribe to Gartner, Forrester or other analyst organization then getting the reports is more difficult but not impossible as vendors mentioned in the report will showcase the document on their websites and allow people to download for free. Others put together a features grid with check boxes showing them versus yours.

Work Management 100
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