What Is the Fourth Industrial Revolution?
Salesforce Marketing Cloud
FEBRUARY 2, 2023
In Web2, blogs, wikis, and social media like Twitter and YouTube got introduced, giving people more control over the information they created and shared. A 2022 global survey from Salesforce Research reveals that 88% of customers say the experience a company provides is as important as its product or services — up from 80% in 2020.
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