IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
• Processing a new employee (photocopied checklist) • Preparing a data analysis plan (text file). • Registering for an online course (list) • Creating a work action plan (table). Making their work more visible, documentable, and transparent. Table 2 Examples of human-centric processes and the associated form.
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