Remove Contingency Planning Remove Customer Satisfaction Remove Paper Remove Transparency
article thumbnail

Unsanctioned Intrapreneurship Kills Business

Content Standard

Today, brands are thinking creatively about how they reach current and prospective customers. Without a concrete contract in place that dictates what can and cannot be leveraged—and let’s face it, those contracts never get signed—there’s no contingency plan to protect businesses against high employee churn.

article thumbnail

IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

Papers in Progress. We conducted this study as part of a requirements gathering initiative for future workflow products for business users (in this paper the terms “workflow” and “process” are used interchangeably). The rest of the paper is organized as follows. Country/region [ change ] Terms of use.