Remove Buy Remove Churn Rate Remove CPL Remove SMB
article thumbnail

The Ultimate B2B Marketing Glossary

Envy

Churn rate. When customers cancel subscriptions or stop buying from your company, they've churned. The Churn rate is the percentage of total customers who churn, and you'll track the churn rate to calculate overall CLTV and refine your marketing to retain these clients.

article thumbnail

41 Execs Discuss Key B2B Marketing Metrics to Watch in 2018

SnapApp

They have shown enough interest to be labeled as “qualified”, but haven’t shown strong enough buying intent to be labeled an SQL. They have shown a clear intent to buy, and are willing and ready to do so. The faster the follow-up with an SQL, the higher the close rate. . 4: Cost-Per-Lead (CPL). . 5: Opportunities. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Anatomy of an Effective SaaS Lead Generation Strategy

Single Grain

What’s the churn rate? Churn rate is the amount of customers who stopped using your service over a set period of time (typically a month but you can also measure it per quarter). It’s reckoned that 5% is a good churn rate for SaaS companies. At this stage, your users are ready to buy.

article thumbnail

60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

A famous tool for sales reps and sales leaders to help them determine whether their prospects have the budget, authority, need, and right timeline to buy what they sell. CPL: Cost-per-Lead. Divide by the estimated churn rate (aka cancellation rate) for that customer. SMB: Small-to-Medium Business.

article thumbnail

The Ultimate Dictionary of Marketing Terms You Should Know

Hubspot

The bottom of the funnel refers to a stage of the buying process leads reach when they’re just about to close as new customers. They’ve identified a problem, have shopped around for possible solutions, and are very close to buying. 9) Bounce Rate. 14) Churn Rate. 15) Clickthrough Rate (CTR). 18) Content.