PKM and the Organization - Pollard
Buzz Marketing for Technology
JUNE 27, 2008
And CEOs of many organizations, having studied the lessons of Enron, 9/11, Katrina and the Flu, have a nagging feeling that, no matter how great the cost of investing in KM may be, the cost of not knowing is even greater: What most organizations essentially did with KM was automate existing information processes. This is the essence of PKM.
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