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Mega-List of Features in Marketing Automation (That You Won’t Find in CRM)

Adobe Experience Cloud Blog

salesforce.com, Microsoft Dynamics CRM), so why do I need marketing automation ”? Communications to groups and segments (may be personalized and triggered 1:1). Workflow-oriented, highly detailed behavioral data, analytical queries. Thanks to Jep Castelein and his LeadSloth blog for helping with this list. Architecture.

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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat. Email-based help desk software with performance reporting and integrations to popular web chat and voicemail apps. Showcase reviews: AppStorm, Marketing Insider Group, StoreYa Blog. ” — StoreYa Blog.

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B2B Marketing ROI

Online Marketing Institute

As a web surfer, you are used to this standard and look for items in certain locations. One tool that I have blogged about before makes reputation monitoring on Twitter extremely easy. Hidden links in noscript tags certainly fall into this category. Not all web analytics code is created equal.

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The 14 Best Personal Productivity Tools

Webbiquity

The personal productivity apps here can help. These tools, divided into four categories—time-tracking, online timers, personal organization and scheduling, and task automation tools—may help you get a bit more done with a bit less time and effort. Personal Organization and Scheduling Apps. Showcase reviews: StoreYa Blog.

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The 17 Best Social Media Management Tools

Webbiquity

Showcase reviews: B2B PR Sense Blog, Blogging Wizard, BuzzBlogger, Catherine Pham/SlideShare, Express Writers, iag.Me (HootSuite), iag.Me (Social), iMedia Connection, MarketingLand, Mention, RazorSocial (Technology), Robbie Richards, Shift Communications, SnapApp, SteamFeed, StoreYa Blog, ViralBlog, Visually. 5) SocialFlow.