10 New Year’s Resolutions to Improve Customer Experience
Kapost
JANUARY 6, 2017
It doesn’t have to be a long, complex survey—could be as simple as adding polling in your app, as a non-intrusive flyout, such as provided by Satismeter. If you sell to SMB the match rate is expected to be lower (<40%). According to Wikipedia , 80-90% of all data is unstructured. 10 Ways to Improve Customer Data.
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