Remove Psychographics Remove Rules Remove Salesforce.com Remove Startups
article thumbnail

10 New Year’s Resolutions to Improve Customer Experience

Kapost

While, I’m the wrong guy to coach you into good eating and exercising habits, but I am former database consultant, a former head of marketing ops, and currently head of product at a new startup. A sales leader at Salesforce.com once told me: “We have a policy here called, stay in your lane.” Records directly related to each other.