65 Tweetable Moments From The Corporate Social Media Summit New York
Marketing Insider Group
JUNE 23, 2011
Helps decrease calls to the call center, increases customer loyalty and decreases support costs. Value of a brand = number of customers plus amount of (Pos or Neg) consumer generated content. There were 11 sessions over two days delivered by 27 speakers. The content was practical and interactive. Avoid shiny new objects. Be respectful.
100 
Let's personalize your content