How to Calculate Social Marketing ROI
Paul Gillin
JUNE 24, 2010
Many excellent solutions are now available on a software-as-a-service basis today, including Salesforce.com , RightNow Technologies and NetSuite. You can find a complete directory at Saas-showplace.com. A good CRM system is essential. But choosing the tool isn’t nearly as important as knowing how to put it to work. End sidebar.
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