article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

10 Workflow automation Customer journey templates Customer journey tracking Email campaigns Account health scores Freshdesk 8.5/10 10 Knowledge base Email and social ticketing Ticketing trends Collaborative workflows Data centralization Freshchat 8.7/10 Data and SMS are classified by quota, data, and machine-to-machine SMS.

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

10 Workflow automation Customer journey templates Customer journey tracking Email campaigns Account health scores Freshdesk 8.5/10 10 Knowledge base Email and social ticketing Ticketing trends Collaborative workflows Data centralization Freshchat 8.7/10 Data and SMS are classified by quota, data, and machine-to-machine SMS.

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

10 Workflow automation Customer journey templates Customer journey tracking Email campaigns Account health scores Freshdesk 8.5/10 10 Knowledge base Email and social ticketing Ticketing trends Collaborative workflows Data centralization Freshchat 8.7/10 Data and SMS are classified by quota, data, and machine-to-machine SMS.