Remove complete-crm-system
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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

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Your say: Personal knowledge management - Inside Knowledge

Buzz Marketing for Technology

s KM system,? On an information-management level, PKM involves filtering and making sense of information, organising paper and digital archives, e-mails and bookmark collections. PKM is part of it, along with culture change, reward systems, storytelling techniques and so on.? The original knowledge-management publication.

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Top 56 B2B Marketing Posts for September 2010

B2B Marketing Zone Posts

Social CRM: social media and communities in customer relationship management and marketing - Conversionation , September 9, 2010 Let me start this post with a quote from “Using your customers’ desired actions to increase your sales”, a paper Gerry McGovern and Kristin Zhivago published earlier this year. Be complete.