Remove Churn Rate Remove Cost per Acquisition Remove WOM Remove Word of Mouth
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60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

CPA: Cost-per-Action. An internet advertising model where the advertiser pays for each specified action someone takes, like an impression, click, form submit, or sale. You can decide if a given action is a lead or a sale. Divide by the estimated churn rate (aka cancellation rate) for that customer.