33 Stats That Paint a Picture of the Future of Marketing
Hubspot
AUGUST 27, 2012
1) Failure to respond via social channels can lead to up to a 15% increase in churn rate for existing customers. 2) 37% of brands would like to use social media engagement to create customer-tailored marketing campaigns. 3) 75% of B2B companies do not measure or quantify social media engagement.
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