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6 Ways Marketing Content Can Support a Customer Service Team

Hubspot

"Hold on, let me just confirm the solution for you," the service rep responds as she scrambles to look up the answer to a customer's question. What's not okay is when this becomes a pattern -- customer success employees seeming puzzled by the same problems or questions every time their clients bring them up.

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17 Brilliant Sources of Content Hiding Right Under Your Nose

Hubspot

And we've worked with thousands of customers that struggle with the exact same problem. Needless to say, we've gotten mighty creative at finding solutions to content creation shortages -- solutions that are usually right under your nose! If the answer is meaty enough, it can stand alone as a blog post. So here you go.