What’s the Difference Between an Experience and a Customer Experience?
Content Standard
MAY 16, 2016
We start out with a need, when the brand fulfills that need and meets our expectations, our mood shifts from the negative to the positive. When I started working on this survey and story, I had a theory of how people would classify “experiences” vs. “customer experiences.” CX] My Growing Cable Bill.
54 
Let's personalize your content