Optimizing Go-to-Market Program Lift Through a Converged Growth System of KPIs
ANNUITAS
JUNE 6, 2023
Thus, our new analytical cornerstones include: Multi-interaction tracking (MIT) of contacts — We must be able to see and track every touchpoint with customers — across content, team interactions and engagement channels. Every interaction must be able to be analyzed according to its content and channel “elasticity.”
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