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Managing a Remote Customer Service Team with Ticket Management

GreenRope

Managing a Remote Customer Service Team with Ticket Management. One proven way to achieve this is by using a ticketing system which allows your customers to easily submit requests at any time. Simply put, a ticket management system is a solution to help organize your incoming requests and issues.

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10 Easy Email Automations You Need to Implement Today

GreenRope

M ost companies identify personalization as the biggest email marketing obstacle. Finding a way to genuinely personalize messages is crucial to building a relationship with your customer. Below is a detailed list of 10 email automation strategies you can utilize to personalize and improve the customer experience. Welcome Emails.