article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Instead of waiting for them to ask the question, send them valuable resources providing solutions for them. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Instead of waiting for them to ask the question, send them valuable resources providing solutions for them. Phase Three: Getting to know each other.

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article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Instead of waiting for them to ask the question, send them valuable resources providing solutions for them. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Instead of waiting for them to ask the question, send them valuable resources providing solutions for them. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Instead of waiting for them to ask the question, send them valuable resources providing solutions for them. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Instead of waiting for them to ask the question, send them valuable resources providing solutions for them. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Instead of waiting for them to ask the question, send them valuable resources providing solutions for them. Phase Three: Getting to know each other.