From Like to Love: The Customer Journey
GreenRope
JULY 29, 2014
Because in our eyes it gets the job done, and we can trust the brand we choose. Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Why is that? Am I right? Let’s explore.
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