From Like to Love: The Customer Journey
GreenRope
JULY 29, 2014
Because in our eyes it gets the job done, and we can trust the brand we choose. Once I find a brand that fulfills my needs and that I can trust, there is no switching. Immediately thank them for their purchase via an auto-responder or personalized email. Why is that? Am I right? Let’s explore. They chose you.
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