complete-crm-system Analytics Lead Scoring Small Business Marketing Wiki 
Customer Experience Matrix
JULY 3, 2013
It is clearly “all-in-one” sales and marketing software for very small business, combining marketing automation, CRM, and ecommerce along the lines of Infusionsoft and Ontraport (formerly OfficeAutoPilot). And community management – well, that just doesn’t have much to do with how most small businesses operate.
Lenny's Newsletter
AUGUST 8, 2023
He realized that essentially all of the knowledge about what was working and not working was hidden inside people’s heads: ‘The CRM was showing me stuff, but it wasn’t anything meaningful. And through that, we realized that we should double down on docs and wiki. focused around just docs and wikis.
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GreenRope
JANUARY 21, 2016
Can you set up internal software and process (all connected to your CRM, of course) to ensure that when people need help, they get it? CRM, no matter how you slice it, is a complex thing to get up and running in your company. What we found was that a lot of the challenges with CRM actually have nothing to do with CRM at all.
GreenRope
JANUARY 21, 2016
Can you set up internal software and process (all connected to your CRM, of course) to ensure that when people need help, they get it? CRM, no matter how you slice it, is a complex thing to get up and running in your company. What we found was that a lot of the challenges with CRM actually have nothing to do with CRM at all.
GreenRope
JANUARY 21, 2016
Can you set up internal software and process (all connected to your CRM, of course) to ensure that when people need help, they get it? CRM, no matter how you slice it, is a complex thing to get up and running in your company. What we found was that a lot of the challenges with CRM actually have nothing to do with CRM at all.
GreenRope
JANUARY 21, 2016
Can you set up internal software and process (all connected to your CRM, of course) to ensure that when people need help, they get it? CRM, no matter how you slice it, is a complex thing to get up and running in your company. What we found was that a lot of the challenges with CRM actually have nothing to do with CRM at all.
GreenRope
JANUARY 21, 2016
Can you set up internal software and process (all connected to your CRM, of course) to ensure that when people need help, they get it? CRM, no matter how you slice it, is a complex thing to get up and running in your company. What we found was that a lot of the challenges with CRM actually have nothing to do with CRM at all.
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